STANDAARD VERKOOPVOORWAARDEN
1. Company Information
Insta3D BV is a Belgian company, registration number 0752644081, located at Keirestraat 29, 9700 Oudenaarde, Belgium. Our website, www.insta3d.eu, is managed by Insta3D.
2. Acceptance of Terms
Using this website means you accept these Terms and Conditions. If you do not agree, please do not use the website.
3. Scope
These Terms and Conditions apply to all offers, orders, and agreements with Insta3D. Placing an order or accepting an offer indicates your agreement with these terms.
4. Offers and Orders
Offers on www.insta3d.eu invite customers to order products. By placing an order, you make a binding offer to enter into a purchase agreement.
5. Website Changes
We update our website regularly and may change the content at any time. We may suspend access to the site or close it indefinitely. Materials on the website may be outdated, and we are not obligated to update them.
6. Pricing
Prices are listed in Euros, including VAT but excluding shipping costs. Shipping costs are detailed under “Shipping” on the website. Insta3D reserves the right to change prices. Prices at the time of order placement are effective. Errors in pricing due to software or human mistakes are not binding, and orders may be canceled with notification.
7. Payment Methods
Accepted payment methods include iDeal, PayPal, MasterCard, Visa, American Express, Mister Cash, Sofort Banking, and bank transfer. Customer data is stored securely and deleted after the required retention period.
8. Product Information
Product features, specifications, and prices are subject to change without notice. We strive to display product characteristics accurately, but actual colors may vary due to differences in display devices. Product availability at any given time does not guarantee future availability. Customers must comply with local and international laws regarding the use of purchased items.
9. Shipping
Orders are shipped to the address provided by the purchaser, subject to compliance with shipping restrictions. Risk of loss and title pass to the customer upon delivery to the carrier. Insta3D aims to ship orders promptly but does not guarantee delivery dates. Customers are responsible for initiating claims for damaged or lost shipments. International orders may incur additional tariffs, taxes, fees, VAT, and duties.
10. Returns
If a product does not meet expectations, it can be returned under certain conditions. Processed products (e.g., cut lengths) cannot be returned. Unused standard items can be returned within 14 days of receipt. Returns are at the customer's expense and risk unless the delivered goods do not match the order.
11. Customs and Taxes
Insta3D complies with EU VAT laws. The standard VAT rate is 21%. Customers outside the EU are not charged VAT. EU businesses can provide a VAT number to be exempt from VAT.
12. Information Accuracy
We strive for accuracy on our website but acknowledge that information may occasionally be inaccurate or outdated. Prices and availability can change without notice. We reserve the right to limit order quantities or refuse service. Order confirmations via email do not constitute acceptance.
13. Third Party Links
Links to third-party websites are provided for convenience. Insta3D is not responsible for the content or any loss or damage from using these sites. Users access linked sites at their own risk and should review their terms and privacy policies.
14. Prohibited Uses
Misusing the website by introducing harmful material or attempting unauthorized access is prohibited and may constitute a criminal offense. Insta3D will report such breaches to authorities and disclose the offender's identity. We are not liable for damage caused by such attacks.
15. User Information
Personal information is processed per our privacy policy. By using the website, you consent to this processing. Any non-personal user contributions are considered non-confidential and may be used by Insta3D for any purpose. We reserve the right to remove user information at any time.
16. Privacy Policy
Insta3D does not sell or share personal information with third parties. We may collect non-identifiable usage statistics. We follow strict security procedures to protect personal data. Customers can subscribe to our newsletter, which can be unsubscribed from at any time.
17. Children’s On-Line Privacy
We do not knowingly collect personal information from children under 13. If a child has provided personal information, a parent or guardian should contact us to delete it.
18. Limitations of Liability
Insta3D is not liable for damages from accessing or using the website or downloading materials. We are not responsible for indirect, special, punitive, incidental, or consequential damages.
19. Termination
Either party may terminate the use of this website at any time. Customers are responsible for orders placed before termination. We reserve the right to change, suspend, or discontinue any part of the website.
20. Revisions to Terms
These Terms and Conditions may be revised, and continued use of the website indicates acceptance of the revised terms.
21. Copyright
Content on this site is protected by international copyright laws. No part of this website may be reproduced without express written consent from Insta3D.
22. Governing Law
These Terms and Conditions are governed by Belgian law. Disputes will be resolved exclusively by the courts in Belgium.
23. Feedback
For any concerns or feedback regarding our products or services, please contact us at [email protected]. We value customer satisfaction and strive to address any issues.